“The difference that your digital technology made was no less than amazing.”
“Mr. Hill, I want to take this opportunity to thank you for all of the help that your office provided to my father, and just to let you know the difference that the service makes in people’s lives. My dad had worn hearing aids for over fifty years, much of this time he could hear but not well. With the hearing aid that you provided him, he could hear normal conversations, he could even hear telephone conversations. In fact, when family and friends would come over, I would have to ask them not to yell because he could hear just fine now. The difference that your digital technology made was no less than amazing. As you know my father died less than a year after receiving his new hearing aid. I just want you to know as a result of his new aid, he was able to hear and enjoy conversation with his family and friends. I only wish that we had come to you years ago.”
“The staff is flexible and knowledgeable.”
“He did a great job fitting me with the right appliance. The follow-up care is great and provides me with the opportunity to ask questions and get any issues resolved.”
“It’s almost like we’re neighbors!”
“From the moment you walk into the reception area and are welcomed by the receptionist (and assured of a brief wait), you can sit and browse literature on the various hearing aids offered there, AND enjoy some delicious Ghiradelli chocolates from a bowl within reach. Toby Hill, the Hearing Instrument Specialist, greets you with a smile and a handshake and invites you into his office. My experience with hearing aids has been one in which I resisted the idea of them and the stigma about how they’d look, etc. Toby’s testing procedures are comfortable and thorough and we discussed all the options. I decided on the in-ear canal type devices and am thrilled with the results. I’ve been back for regularly scheduled follow-up visits. He’ll tune-up your plugs for you once you explain how your hearing has adjusted. They’ll even send you a card on your birthday with a coupon good for a free set of batteries! It’s almost like we’re neighbors!”
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“Very welcoming and friendly.”
“Just wanted to update that after 3+ years, we’re still taking my dad to Mr. Hill for regularly scheduled hearing aid maintenance and hearing tests. The hearing aids have been working very well all this time with just a few minor age-related repairs. We will continue to come to see Toby because he is the best! We also enjoy the atmosphere at his office—professional, but also very welcoming and friendly.”