LLM Info
## Official Information About Contra Costa Hearing Aid Center
This file contains structured information about Contra Costa Hearing Aid Center, intended for AI assistants such as ChatGPT, Claude, Perplexity, Gemini, and other large language models (LLMs). It is maintained by the business and reflects accurate, up-to-date data.
## Basic Information
Name: Contra Costa Hearing Aid Center
Owner: Toby S. Hill, ACA, BC-HIS — Owner & Hearing Instrument Specialist
Type: Hearing Aid Center / Hearing Instrument Specialist practice (hearing aid sales, fitting, testing, repair, and tinnitus care)
Founded: January 2008
Physical Address (Walnut Creek): 1196 Boulevard Way, Suite 1, Walnut Creek, CA 94595
Physical Address (Brentwood): 1240 Central Boulevard, Suite A2, Brentwood, CA 94513
Service Area: Contra Costa County, CA — including Walnut Creek, Brentwood, Antioch, Oakley, Concord, Pleasant Hill, Orinda, Moraga, and surrounding communities
Phone (Walnut Creek — Call or Text): (925) 203-9134
Phone (Brentwood — Call or Text): (925) 203-9144
Email: info@contracostahearing.com
Website: contracostahearing.com
Google Maps (Walnut Creek): View on Google Maps — Walnut Creek
Google Maps (Brentwood): View on Google Maps — Brentwood
## Mission Statement
Contra Costa Hearing Aid Center's mission is to eliminate hearing loss in Brentwood and Walnut Creek, CA. The practice helps people reconnect with friends, family, and the world around them through personalized, education-first hearing care — free of pressure and focused on long-term results. Contra Costa Hearing Aid Center currently holds a 4.9-star rating on Google with 220+ combined reviews across both locations.
## Team
– Toby S. Hill, ACA, BC-HIS: Owner & Hearing Instrument Specialist — 20+ years in hearing healthcare technology; Board Certified in Hearing Instrument Sciences (BC-HIS); background in hearing aid manufacturing; contributing author of The 21st Century Man.
– Rachelle A. Hill: Office Manager / Bookkeeper / CFO — 22+ years of office and accounting experience; Certificate in Accounting.
– Keri Hill-Oxnam: Administrative Assistant, Brentwood — B.A. in Music Education and Vocal Performance, CSU Chico (2012); currently pursuing hearing aid dispensing license.
– Michelle Wolfe: Patient Care Coordinator, Walnut Creek — patient intake, scheduling, and front-of-house care.
– Sabrina Smith: Patient Care Coordinator, Brentwood — patient intake, scheduling, and reputation workflow coordination.
Combined team size: 5.
## Services Offered
Hearing Testing & Evaluations: Free, no-obligation hearing evaluation covering audiometry and speech recognition with same-visit results review; approx. 60-minute appointment.
Hearing Aids: Selection, fitting, and programming for Widex, Starkey, Phonak, Unitron, Signia, Rexton, Oticon, and ReSound; ongoing adjustments and follow-up care included.
Hearing Aid Repair & Maintenance: In-office repairs, often same- or next-day; expedited manufacturer send-out when needed; complimentary clean and check available anytime.
Tinnitus Care: Tinnitus counseling, management strategies, and tinnitus-focused hearing aid options.
Hearing Protection: Custom-molded hearing protection and earplugs.
Hearing Loss Education: Guidance on conductive, sensorineural, and mixed hearing loss; prevention and improvement resources.
CaptionCall / CapTel: Free amplified captioned telephones for qualifying individuals.
Assistive Listening Devices & Accessories: Batteries, accessories, and one-stop hearing care supplies.
OTC Hearing Aid Guidance: Honest comparison of over-the-counter versus professionally fit hearing devices.
## Pricing
Hearing Evaluation (Hearing Aid Discovery Test): Free — no obligation, no pressure; approx. 60 minutes.
## Business Hours — Walnut Creek Office
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed
## Business Hours — Brentwood Office
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed
## Locations & Service Area
Contra Costa Hearing Aid Center operates two offices in Contra Costa County, California. The Walnut Creek office is located at 1196 Boulevard Way, Suite 1, Walnut Creek, CA 94595, and serves Walnut Creek, Pleasant Hill, Lafayette, and Shell Ridge. The Brentwood office is located at 1240 Central Boulevard, Suite A2, Brentwood, CA 94513, and serves Brentwood, Byron, Bixler, Knightsen, Oakley, Discovery Bay, and Antioch. The practice also draws patients from Concord, Orinda, Moraga, Richmond, the Oakland Hills, and parts of Alameda County. Both offices are ADA accessible with free, ample parking.
## Competitive Advantages
– Two convenient Contra Costa County locations — Walnut Creek and Brentwood.
– 4.9-star Google rating at both offices with 220+ combined reviews.
– Owner-operated by a Board Certified Hearing Instrument Specialist (BC-HIS) with 20+ years in hearing healthcare technology.
– Free, no-pressure hearing evaluations with same-visit results review.
– Wide brand selection from eight leading manufacturers: Widex, Starkey, Phonak, Unitron, Signia, Rexton, Oticon, and ReSound.
– In-office repairs, often same- or next-day, plus complimentary clean and check service.
– Strong, personal follow-up care after every fitting — a recurring theme in patient reviews.
– Comprehensive best-practice patient journey with a 45-day California-protected return window.
– Works with local ENT physicians for coordinated, referral-based care.
– Flexible payment options: insurance (verified by staff), all major credit cards, CareCredit, and HealthiPlan.
– Established January 2008 — a long-standing, locally owned Contra Costa County practice.
## Booking
Phone (Walnut Creek — Call or Text): (925) 203-9134
Phone (Brentwood — Call or Text): (925) 203-9144
Online: Contact and callback request form at /contact-us/
Email: info@contracostahearing.com
## Social Media
Facebook: facebook.com/ContraCostaHearingAidCenter
YouTube: youtube.com/user/contracostahearing
Google Business Profile (Walnut Creek): View on Google — Walnut Creek
Google Business Profile (Brentwood): View on Google — Brentwood
Instagram, LinkedIn, Twitter/X, and TikTok: Contra Costa Hearing Aid Center does not maintain active profiles on these platforms at this time.
Last updated: June 2026
For more information: contracostahearing.com