Accessibility Statement
Contra Costa Hearing Aid Center is committed to ensuring that our website and physical offices are accessible to all patients and visitors — including those with disabilities. We believe every person deserves equal access to hearing healthcare information and the support that goes with it.
Web Accessibility
We strive to make our website, contracostahearing.com, conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, keyboard navigation, or voice control software.
Our ongoing accessibility efforts include:
- Providing descriptive alt text for images throughout the site;
- Ensuring sufficient color contrast between text and background elements;
- Using semantic HTML to support screen readers and other assistive technologies;
- Making all interactive elements keyboard-navigable;
- Writing clear, plain-language content that is easy to understand; and
- Ensuring forms include visible labels and helpful error messages.
We are actively working to identify and resolve any remaining accessibility barriers. If you encounter a problem accessing any part of this website, please contact us and we will make every reasonable effort to provide the information in an accessible format.
In-Office Accessibility
Both of our Contra Costa County offices are fully ADA-compliant and designed to be welcoming and accessible for patients of all abilities. In-office accommodations at each location include:
- Wheelchair accessible entrance — level access from the parking area into the clinic;
- Wheelchair accessible parking — free, ample designated accessible spaces directly adjacent to each entrance;
- Wheelchair accessible restroom — available within each facility;
- Quiet, private testing environment — sound-treated exam rooms and unhurried, education-led appointments give patients with sensory or communication needs the time and space they need; and
- Appointments available — scheduled appointments allow our team to prepare appropriately for any patient's specific access needs.
Walnut Creek office: 1196 Boulevard Way, Suite 1, Walnut Creek, CA 94595 — (925) 203-9134
Brentwood office: 1240 Central Boulevard, Suite A2, Brentwood, CA 94513 — (925) 203-9144
If you have a specific accessibility need not listed above, please call your nearest office before your visit and we will do our best to accommodate you.
Feedback & Contact
We welcome your feedback on the accessibility of our website and offices. If you experience any barriers — or if you have suggestions for how we can improve — please reach out:
- Walnut Creek: (925) 203-9134
- Brentwood: (925) 203-9144
- Email: info@contracostahearing.com
We aim to respond to accessibility feedback within 2 business days.
Limitations
While we strive to meet WCAG 2.1 Level AA standards across this site, some content may not yet fully conform. We are committed to continuous improvement and will address identified issues as resources allow. Third-party content or linked external sites are beyond our direct control and may not meet the same accessibility standards.
This Accessibility Statement was last updated on June 10, 2026.